We switched to Cornerstone Home Lending and had a more completed file in four hours than Sente was able to get in six weeks.

As a purpose-driven company, Sente Mortgage exists to strengthen the financial foundation of families, communities, and our country by putting people in control of their financial futures. I asked for their reasoning and was not given an answer, but was met with gaslighting, being told IвЂ™m not being disrespected. Sente Mortgage 4520 Burnet Road Austin, TX 78756 (512) 637-9900 (512) 637-9901 (fax). Sente has also been recognized in the Austin, San Antonio, Dallas and Houston Business Journals 'Best Places to Work' lists, and has been a two-time recipient of the Austin Business Journals 'Fast. 5000,' their exclusive ranking of the nationвЂ™s fastest-growing private companies. If youve been to our main Austin office you may have encountered our resident. Rachel completely disrespected my husband by assuming he was not eligible for a VA loan when (1) his paperwork showed no signs of being ineligible and (2) she never tried to prove eligibility or lack of. magazine ranked Sente Mortgage on its seventh annual 'Inc. See Instagram photos and videos from Sente Mortgage (sentemortgage). The VAвЂ™s waiting recording says 99% of COE requests are fulfilled within three business days, so why didnвЂ™t Sente contact us when they didnвЂ™t receive it from us within three days of seeing the submitted request? Sente did not follow through with their words, they were not efficient in collecting paperwork, and their negligence ended up costing us hundreds of dollars a month with rising interest rates. He has consistently ranked in Top 25 Lenders in Austin by Austin Business Journal. Tina explained to me that she saw a request had been submitted in the past and assumed it was from us and never followed through with what her employee told us would happen. I called Tina at Sente, since she is the person Rachel said attempted to pull the COE, to ask why it hadnвЂ™t been requested and to ensure the paperwork was submitted before hanging up the phone. has 30 total employees across all of its locations and generates 20. is located in Austin, TX, United States and is part of the Activities Related to Credit Intermediation Industry.

The VA confirmed that Sente never once filed for the COE. Company Description: Sente Mortgage, Inc. We were told when we started working with the company that theyвЂ™d have no problem retrieving the Certificate of Eligibility(COE) for my husband, but after being told we may need to change from a VA loan three times, I called the VA to get answers of my own. My husband and I were told on three different occasions that we needed to anticipate pivoting the type of loan we used from a VA loan. Founded in 2007, Sente Mortgage is an established company that loves to hire graduates from University of Texas at Austin, with 14.3 of its employees.

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